Sapphire Cleaning Cookie Policy

1. Introduction

At Sapphire Cleaning, we are committed to protecting your privacy and ensuring transparency about how we use cookies on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help improve your browsing experience by remembering preferences, enabling certain website functions, and collecting analytical data.

Cookies can be:

• Session Cookies – Temporary cookies that are deleted when you close your browser.
• Persistent Cookies – Stored on your device for a longer period or until deleted manually.
• First-party Cookies – Set by Sapphire Cleaning’s website.
• Third-party Cookies – Set by external services we use, such as analytics and social media integrations.

3. How We Use Cookies

Sapphire Cleaning uses cookies to:

• Ensure website functionality – Enable core features such as navigation and access to secure areas.
• Enhance user experience – Remember preferences like language and display settings.
• Analyse website traffic – Collect anonymous data to improve our site’s performance and usability.
• Enable marketing and social media features – Support integrations with platforms like Facebook, Instagram, and Google.

4. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off. They include:

• Security cookies to protect against fraudulent activity.
• Session cookies to keep track of login status and form submissions.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website, allowing us to improve user experience. Examples include:

• Google Analytics – Tracks visitor behaviour, pages viewed, and time spent on our website.
• Heatmap & user journey tracking – Helps optimise website navigation.

Functional Cookies

These cookies enhance functionality and personalisation, such as:

• Remembering your language preferences.
• Storing login details for easier access.

Marketing & Advertising Cookies

We use these cookies to show relevant advertisements and measure the effectiveness of our campaigns, including:

• Google Ads & Facebook Pixel – Tracks conversions and helps optimise ad targeting.
• Social media integration – Enables content sharing and engagement tracking.

5. Managing Your Cookie Preferences

You have the right to control and disable cookies. You can:

• Adjust your browser settings to block or delete cookies.
• Use our cookie consent banner to manage preferences when visiting our website.
• Opt-out of third-party tracking through services like Google’s Ads Preferences Manager.

Be aware that disabling essential cookies may affect website functionality.

6. Third-Party Services & Cookies

Some cookies on our site are set by third-party services we use, including:

• Google Analytics – To monitor site performance and visitor insights.
• Facebook & Instagram – To track ad performance and website interactions.
• YouTube & Vimeo – For embedded video content.

These third parties may process your data according to their own privacy policies.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions about our Cookie Policy or how we use cookies, contact us at admin@sapphire-cleaning.co.uk

By continuing to use our website, you consent to our use of cookies as outlined in this policy.